************ will be involved as soon as it is confirmed no mistake is made from their end.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. However, As i am neither the Shipping partner nor that original sender - they don't have any option to take any request to retrieve the package so it is suggested to contact **** for retrieving the package. So, ************ have been informed regarding this & in the meantime last mile/local carrier **** have also been approached with a service request number : XXXXXXXX to report misdelivery. The address where the consignment should have been delivered is : XXXX ***************************** XXXXX but instead it's delivered to ********** & It is believed that a misdelivery to a wrong address happened. Sender had shipped this package with 4PX in registered shipping method to the mentioned address showing in the invoice image attached. Tracking No.: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Nature of dispute : Misdelivery to wrong address reportīusiness commitment : Delivery to provided addressĭetails : 4PX Order No.: 4PXXXXXXXXXXXXXXCN I have uploaded screenshots of my point of sale and the address I gave for shipment. ******* / Shipment arrived at facility and measured. ******* / Depart from facility to service provider. *** / Shipment departed from airport of origin country *** / Released from customs: customs cleared. *** / In transit, it's progressing through post network This is what is stated on the shipping company's site about my packages. I have been communicating with someone through email from the company I purchased the items from and he is refusing to refund my money. I tried to email the tracking company and the email is a fake.

I have gone to the post office in ************ and they informed me that the tracking number was a fake.

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Through this company the site with my tracking number states that it was delivered to my city, ************************. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment.

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